Shipping policy

All orders are processed and shipped within 3-5 business days. Please allow for additional processing time around major sales or during holidays.

We are unable to guarantee changes once an order is placed, however please email orders@easternsequoia.com with as many details as possible and we'll try our best.

DOMESTIC SHIPPING

Enjoy FREE SHIPPING on all orders within the contiguous U.S. over $69.

Once picked up and scanned in by our carrier, transit times range 3-15 business days, depending on shipping method and delivery destination.

You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created. 

Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.

We offer expedited shipping options for contiguous domestic orders. Pricing is dependent upon destination/weight of package. We ask that you please apply our 2-3 business day window for processing to plan accordingly.

Orders placed on Thursday or Friday with 2-Day will likely arrive the following Monday or Tuesday, and will not arrive Saturday or Sunday.

This is our carrier's shipping policy, and once a package is shipped from our location, delivery is unfortunately out of our hands. For more info or help with your order, email our Customer Care team at orders@easternsequoia.com.